The tech was here in 40 minutes at 11pm.
A pipe let go behind the washer on a Sunday night. Beacon answered on the second ring, the truck was here in 40 minutes, and the price was exactly what the dispatcher quoted.
4.9 from 1,840 reviews. Read the last ones.
Every review here is from Google or Yelp, unedited. The technician named in each one still works here.
The tech was here in 40 minutes at 11pm.
A pipe let go behind the washer on a Sunday night. Beacon answered on the second ring, the truck was here in 40 minutes, and the price was exactly what the dispatcher quoted.
They fixed what two other companies could not.
Our furnace kept short-cycling. The first two companies swapped parts. Beacon's tech spent twenty minutes measuring and found the return was undersized. Fixed for good.
Clean, quick, and no upsell.
Panel upgrade for an EV charger. They pulled the permit, passed inspection first time, and did not try to sell me a surge protector.
Honest about what could wait.
Told us the water heater had a year left and not to replace it yet. That is why we called them when it did go.
Showed up when they said.
A two-hour window and they were here in the first fifteen minutes. Text with the tech's name and photo before he arrived.
Something not working? Get it fixed today.
Tell dispatch what is going on. Emergencies get a licensed technician within the hour, and the price is agreed before the work starts.