The tech was here in 40 minutes at 11pm.
A pipe let go behind the washer on a Sunday night. Beacon answered on the second ring, the truck was here in 40 minutes, and the price was exactly what the dispatcher quoted.
Service
Emergency plumbing
Burst pipes, backed-up drains, no hot water. On the way within the hour, day or night.
From $129 diagnostic, waived when we do the work
Response: Within the hour
About this service
A burst pipe or a backed-up main line does not wait for business hours, so neither do we. Dispatch answers every call, day or night, and a licensed plumber is on the way within the hour anywhere from Monument to Fountain. The van carries the parts for the common failures, so most emergencies are fixed on the first visit. You see the price on the tablet before the work starts, and the night rate is the same as the day rate.
What happens on the visit
Dispatch confirms the address and texts the tech’s name
The tech isolates the water and finds the failure
You get the price on the tablet before the work
Repair, test, clean up, photo of the finished work
Questions
Before you call.
Do you charge extra at night and on weekends?
No. The diagnostic fee is the same at 2pm and 2am. Emergency parts sometimes cost more; you see that on the quote before we start.
Do you offer financing?
Yes, on installs over $1,000, from 0 percent for 18 months. The tech can apply on the tablet in about five minutes.
Are your technicians employees?
All 31 technicians are employees, background-checked and licensed in Colorado. We do not send subcontractors.
Renee K., Briargate, Google review They fixed what two other companies could not.
Our furnace kept short-cycling. The first two companies swapped parts. Beacon's tech spent twenty minutes measuring and found the return was undersized. Fixed for good.
David and Lin P., Monument, Google review Clean, quick, and no upsell.
Panel upgrade for an EV charger. They pulled the permit, passed inspection first time, and did not try to sell me a surge protector.
Tom A., Old Colorado City, Yelp review